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New Patients

Thank you for choosing Marotta Health and Wellness.  Whether you are a new patient to chiropractic or a new patient to our practice, we feel it is our responsibility to help you understand the process of becoming a new patient in our office.

First Visit

Depending on the complexity of the condition, a new patient examination will last approximately 15-30 minutes.  Subsequent treatment appointments typically last between 5-20 minutes.  A new patient encounter includes the following:

  • History/consultation
  • Examination
  • Diagnosis
  • Treatment 

As an added convenience, new patients can access and complete all necessary forms prior to their first visit.  Please bring all COMPLETED forms to your first scheduled appointment.  

 If you are unable to print or complete the forms before your appointment, please arrive 5-10 minutes early to complete the necessary paperwork.

Additionally, you should bring your current INSURANCE CARD if you would like to use insurance, and PICTURE ID.

Print Your Form Before Your Appointment and Save Yourself Some Time!

 

A link for the new patient packet is located below:

New Patient Packet


Scheduling: 

We realize that your time is valuable and respect your schedule.  We make every effort to run on time and do not overbook our patients.  We also ask that you respect your appointment time and the time of the doctor and the time of other patients by coming on time, or informing us in advance of a cancellation or late arrival. 

  • Arriving 15 minutes late or more for your appointment may result in having to reschedule your appointment for a later time that day, or a different day.
  • Arriving 15 minutes late or more, canceling your appointment with less than 2 hours notice or a “no-call/no-show” will result in a $25 fee.

 

Insurance

Although many insurance companies provide chiropractic coverage, many offer only partial benefits or no benefits at all.  We are providers for several major insurance networks, but it is possible that we are not providers for your particular insurance plan.  This does not mean we cannot treat you.  Many patients have out-of-network coverage as part of their insurance plan.  Prior to your first visit we encourage you to verify your insurance benefits to fully understand your coverage.  If you are having trouble verifying/understanding your benefits please do not hesitate to call us for assistance.  Our cash fees are extremely reasonable if your insurance does not cover chiropractic treatments. Again, please do not hesitate to call us

if you have any questions or concerns.

We will always verify benefits for you when you become a patient.

Payment

The combination of the increasing cost of health care and the reduced benefits of many insurance plans have resulted in the increased financial responsibility of the patient.  This comes in the form of increased deductibles, co-payments, and co-insurance.  Due to this fact, we offer several convenient methods of payment for your HEALTH care.  Payment methods include the following:

  • Discounted Cash rates
  • Check
  • Visa/Master Card
  • Flexible no-interest financing plans

Our promise: We will do our best to make sure your insurance coverage (or lack of) does not interfere with your health care needs and goals.

Our goal:  To provide you with the best quality care possible to maximize treatment outcome while minimizing your time and expense.


Treatment Goals

The goals of treatment will progress through three stages:

  • Pain reduction. We will “put out the fire” of your acute/chronic pain and work towards:
  • Stabilization
  • Prevention of your condition or pain coming back through Rehabilitation/Reconditioning


Patients are released from care when they have reached maximum medical improvement and have reached their individual treatment goals. Most patients experience the benefits of treatment and decide to continue getting adjustments to stay healthy, mobile and pain free. Our cars need oil changes and tune ups… our teeth need daily brushing and flossing with periodic checkups and cleanings…. our spines/joints and the rest of our body requires the same hygiene!

Clifton Park Wellness

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