Thank you for choosing Marotta Health and Wellness.  Whether you are a new patient to chiropractic or a new patient to our practice, we feel it is our responsibility to help you understand the process becoming a new patient in our office.

First Visit

Depending on the complexity of the condition, a new patient examination will last approximately 30-45 minutes.  Subsequent treatment appointments  typically last between 15-20 minutes.  A new patient encounter includes the following:

• History

• Examination

• Diagnosis

• Treatment 

As an added convenience, new patients can access and complete all necessary  forms prior to their first visit.  Please bring all completed forms to your first scheduled appointment.  Additionally, you should bring your current insurance card. If you are unable to bring the completed forms with you, please plan to arrive 15 minutes early to complete the necessary paperwork.  A link for the new patient packet is located below:

[1]	New Patient Packet

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Scheduling

We realize that your time is valuable and respect your schedule.  We make every effort to run on time and do not overbook our patients.  We also ask that you respect your appointment time by coming on time, or informing us in advance of a cancellation or late arrival. 

Insurance

Although many insurance companies provide chiropractic coverage, many offer only partial benefits or no benefits at all.  We are providers for several major health care networks, but it is possible that we are not providers for your particular insurance plan.  This does not mean we cannot treat you.  Many patients have out-of-network coverage as part of their insurance plan.  Prior to your first visit we encourage you to verify your insurance benefits to fully understand your coverage.  A detailed insurance verification checklist is located here.  If you are having trouble verifying/understanding your benefits please do not hesitate to call us for assistance.  Our cash fees are extremely reasonable if your insurance does not cover chiropractic treatments. Again, please do not hesitate to call us if you have any questions or concerns.

Payment

The combination of the increasing cost of health care and the reduced benefits of many insurance plans have resulted in the increased financial responsibility of the patient.  This comes in the form of increased deductibles, co-payments, and co-insurance.  Due to this fact, we offer several convenient methods of payment.  Payment methods include the following:

• Cash

• Check

• Visa/Master Card

• Flexible no-interest financing plans

Our promise: We will do our best to make sure your insurance coverage (or lack of) does not interfere with your health care needs and goals.

Our goal:  To provide you with the best quality care possible to maximize treatment outcome while minimizing your time and expense.

Treatment Goals

The goals of treatment will progress through three stages:

• Pain reduction and prevention of condition progression

• Stabilization of the condition and improvement in functional capacity

• Prevention of recurrence through rehabilitative exercise and personalized recommendations

Patients are released from care when they have reached maximum medical improvement and have reached their individual treatment goals.